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Dreama LLC
30 N Gould St Ste N, Sheridan, WY 82801 USA
support@getdreama.com
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your confirmation email. You’ll receive another email when your order has shipped, including a tracking link.
We currently ship to the United Kingdom and Australia
| Region | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Australia | 2–8 business days | Free |
| United Kingdom | 2–10 business days | Free |
We aim to get your order to you as quickly as possible. While some US orders arrive in as little as 6 days, we recommend allowing up to 10 business days for delivery. Similarly, UK orders often arrive earlier than 14 days — but we'd rather you be pleasantly surprised than disappointed.
Once your order ships, you’ll receive a tracking number via email. You can use this to monitor your delivery in real time.
If you don’t see a tracking email within 3 business days of ordering, please reach out to us at support@getdreama.com.
Please ensure your shipping address is correct at checkout.
If a package is returned due to an incorrect or incomplete address:
We can reship it (you’ll just need to cover the new shipping cost), or
Issue a refund minus any original shipping and handling fees.
If your tracking information shows the item was delivered, but you haven’t received it:
Double-check around your home and with neighbors or building staff
Wait 24–48 hours — carriers sometimes mark packages delivered early
Still nothing? Email us at support@getdreama.com
Please note: We are not responsible for packages marked as delivered by the carrier.
Currently, we only ship to the US and UK.
If you’re outside these regions and want Dreama, reach out to us at support@getdreama.com — we’ll see what we can do!
